Home – Privacy policy
VYND B.V. respects your privacy and is committed to handling personal information responsibly, transparently and securely. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, request a demonstration, subscribe to updates or otherwise interact with VYND.
For the purposes of applicable data protection laws, VYND (“VYND”, “we”, “us” or “our”) is responsible for processing your personal data in connection with your use of our website, products and services.
If you have any questions about how we collect, use or protect your personal data, or wish to exercise any of your data protection rights, you can contact us using the contact details provided on our website.
This Privacy Policy primarily applies to VYND’s public website and business inquiries. Where VYND processes information through its cargo intelligence platform on behalf of a customer, that processing may also be governed by the relevant customer agreement or data processing agreement.
We may collect the following information:
Contact information: Your name, surname, work email address, telephone number and other contact details you provide.
Business information: Your company name, job title, industry, annual container volume, shipment requirements and other information relevant to your inquiry.
Communications: Information contained in messages, inquiries, demo requests, feedback and correspondence with us.
Subscription information: Your email address and communication preferences when you subscribe to VYND updates.
Technical information: Your IP address, browser type, device type, operating system, approximate location, referring website and diagnostic information.
Website usage information: Pages viewed, time spent on the website, navigation paths and interactions with website features.
Cookie information: Information collected through cookies and similar technologies, including your cookie preferences.
Customer information: Where relevant, authorized-user details, support requests, account activity and information connected with your use of VYND products or services.
Recruitment information: If you apply for a position with VYND, information contained in your CV, application and related correspondence.
We collect information directly from you when you complete a form, contact us, book a demo, subscribe to updates or communicate with our team.
We may also collect technical information automatically when you use the website. In some cases, we may receive business contact information from your employer, authorized colleagues, business partners or publicly available professional sources, where permitted by law.
Please do not submit sensitive or special personal information through the website unless VYND specifically requests it and explains why it is required.
We may use personal information to:
Respond to questions, messages and requests.
Arrange and deliver product demonstrations.
Understand your organization’s cargo visibility requirements.
Provide information about VYND products and services.
Manage prospective and existing customer relationships.
Provide customer support and administer contractual services.
Send product news, company updates or marketing communications where permitted.
Personalize and improve the website experience.
Analyze website performance, usage and engagement.
Maintain website, network and information security.
Prevent fraud, misuse or unlawful activity.
Recruit and assess candidates, where applicable.
If you have a question about this Privacy Policy, want to exercise a privacy right or wish to raise a concern about how VYND handles personal information, contact us:
Contact Number: +31 (0) 73 208 0002
Address: Het Sterrenbeeld 11, 5215 MK 's-Hertogenbosch, Netherlands
Email: info@vynd.com
Meet legal, regulatory, audit and record-keeping obligations.
Establish, exercise or defend legal rights.
Where needed, we process personal information with your consent. We may also process it where necessary to respond to your request, take steps towards or perform a contract, meet a legal obligation, or pursue a legitimate business interest that does not unjustifiably affect your privacy rights.
You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing that took place before consent was withdrawn.
We process personal information only where we have a lawful basis to do so.
Depending on the circumstances, we may process your personal information:
• To perform a contract or take steps before entering into a contract, including responding to requests for demonstrations, managing customer relationships and providing VYND products and services.
• For our legitimate business interests, including responding to business inquiries, developing customer relationships, improving our website and services, maintaining security, preventing fraud and understanding how our website and products are used, provided that these interests are not overridden by your rights and interests.
• With your consent, where consent is required, including for certain marketing communications and non-essential cookies. You may withdraw your consent at any time.
• To comply with legal obligations, including applicable accounting, tax, regulatory and legal requirements.
VYND uses cookies and similar technologies to operate and secure our website, remember your preferences, understand how visitors use our website, and improve its performance and functionality.
Similar technologies may include pixels, tags, local storage and other technologies that store or access information on your device.
Depending on the features and services enabled on our website, we may use the following categories:
Strictly necessary cookies: These cookies and technologies are required for the website to operate securely and provide services you request. They cannot generally be disabled through our cookie preference controls.
Functional cookies: These help remember your preferences and provide enhanced website functionality.
Analytics cookies: These help us understand how visitors interact with our website, including website traffic, usage and performance, so that we can improve our services.
Marketing and advertising cookies: Where used, these may help us measure marketing campaigns, understand the effectiveness of our communications and advertising, and provide more relevant advertising or marketing content.
Where required by applicable law, cookies and similar technologies that require consent will not be activated until you have provided that consent.
You can accept, reject or manage applicable cookie categories through the cookie preferences available on our website. You can change or withdraw your consent at any time using these controls.
You may also restrict or delete cookies using your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some website features.
For information about the specific cookies and similar technologies used by VYND, including their purposes, providers and retention periods, please see our Cookie Policy.
We may share personal information where reasonably necessary with:
Companies within the VYND or Sky-way B.V. Group that supports our operations.
Website hosting, cloud, analytics, customer relationship management, email, IT and cybersecurity providers.
Business partners or distributors involved in responding to an authorized inquiry or delivering requested services.
Legal advisers, auditors, insurers, financial institutions and other professional service providers.
Regulators, courts, law-enforcement bodies or authorities where disclosure is required or permitted by law.
A prospective buyer, investor or successor in connection with a merger, restructuring, financing or sale of all or part of the business, subject to appropriate confidentiality safeguards.
Service providers that process personal information for VYND are expected to use it only for the agreed purpose and apply appropriate confidentiality and security measures.
VYND does not sell personal information for monetary consideration.
VYND operates internationally and may use service providers or group companies located outside the country in which your personal information was collected. This may result in personal information being transferred across national borders.
When information is transferred internationally, we take reasonable steps to ensure the transfer is lawful and suitable safeguards are in place. These may include:
Transferring information to a recipient subject to comparable data protection requirements.
Using appropriate contractual protections.
Obtaining consent where necessary.
Using another legally permitted basis for the international transfer.
We retain personal information only for as long as reasonably necessary to:
Fulfill the purpose for which it was collected.
Meet contractual commitments.
Comply with legal, regulatory and record-keeping obligations.
Resolve disputes.
Establish or defend legal claims.
Enforce our agreements.
Retention periods vary depending on the nature of the information and the reason it is held.
When personal information is no longer needed, we will delete, destroy, anonymize or de-identify it in accordance with applicable law and our retention practices.
VYND uses reasonable technical and organizational safeguards designed to protect personal information against loss, misuse, unauthorized access, alteration or disclosure.
These measures may include access controls, secure systems, staff confidentiality requirements and appropriate oversight of service providers.
No internet transmission or storage system can be guaranteed to be completely secure. You should therefore take care when sending information online and avoid submitting information that is not required for your inquiry.
If VYND becomes aware of a security compromise involving personal information, we will assess and respond to it and provide any notifications required by applicable law.
Depending on where you are located and the law that applies, you may have the right to:
Ask whether we hold personal information about you.
Request access to your personal information.
Ask us to correct inaccurate, incomplete, outdated or misleading information.
Request the deletion or destruction of information where legally permitted.
Object to or request restrictions on certain processing.
Withdraw consent where processing is based on consent.
Opt out of direct marketing communications.
Request a portable copy of certain information, where applicable.
Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request.
Privacy rights are not absolute. We may retain or continue to process information where permitted or required by law.
Marketing emails will include an unsubscribe option. You may also ask us to stop sending marketing communications at any time. We may still send service-related or transactional messages where necessary.
VYND’s website and services are intended for businesses and are not directed at children.
We do not knowingly collect personal information from children through the website. If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can take suitable action.
Our website may contain links to websites, platforms or services operated by third parties.
VYND does not control the privacy practices of these third parties and is not responsible for how they collect or handle personal information. We encourage you to review the privacy notice of any third-party website or service you use.
VYND does not use personal information collected through its public website to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
We may update this Privacy Policy to reflect changes to our website, services, technology, business practices or legal obligations.
The updated policy will be published on this page with a revised “Last updated” date. Where required, we will provide additional notice of material changes.
If you have questions about this Privacy Policy, wish to exercise your privacy rights or want to raise a concern about how VYND handles personal information, please contact us using the details below:
